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Features

Everything the platform does, module by module

Twelve connected modules. Pick one, or scroll through the whole page.

The screenshots are real, taken from the dashboard (in Spanish) running a demo property with sample data.

Home

Start the day knowing what needs doing

Everyone logs in to their own overview: this month’s revenue, today’s occupancy, this week’s arrivals and what’s still pending. Statistics shows the year month by month, where bookings come from and which unit performs best.

  • Overview with revenue, occupancy, arrivals and average rating
  • My tasks: what each person has on today
  • Yearly statistics by month, by channel and by unit
  • Every module one click away from the dashboard home
Statistics for one month: revenue collected, expenses, profit, occupancy, bookings and RevPAR, with the year’s month-by-month chart.
The dashboard overview on a mobile phone.

Messages

Every conversation in one place

Messages from Booking.com, Airbnb and the other portals connected through Beds24, alongside your own email, grouped by conversation with the booking right next to them. No more jumping between apps to find out what each guest asked.

  • A unified inbox that includes your email
  • Portal chats grouped by guest
  • Each conversation shown with its channel and booking
  • Messages from Booking.com, Airbnb and other portals via Beds24
Diagram: portal messages and email arrive in one inbox.

Bookings

The heart of your operation

One calendar with every booking, wherever it comes from, and each unit with its own seasons and rates. Change prices in bulk or day by day on the rate grid, create offers and discount codes, check guests in on a tablet at the front desk and let each booking’s emails go out on their own.

  • Arrivals and departures calendar showing each booking’s channel
  • Seasonal rates, minimum stays and extra beds
  • Bulk pricing by date range and a day-by-day rate grid
  • Offers, flash deals and discount codes
  • Whole house or by the room, with no overbooking
  • Guest registration and a tablet front desk
  • Automated emails at every step of the booking
Monthly calendar with bookings coloured by the channel they came from.
  • Unit cards (whole property, whole house and rooms) with their capacity and whether they are sold on the website.
    Units and rates
  • Today’s front desk: arrivals, in-house guests and departures, with pre-check-in, ID and payment status.
    Tablet front desk
  • Offers and discounts: weekends with availability to promote and discount codes.
    Offers and discounts
  • Booking emails sent automatically, with date, recipient, type, subject and status.
    Booking emails

Kitchen

The kitchen knows what to cook, and for whom

Set up your menus and let guests choose their dishes from a link before they arrive. The kitchen sees each day’s service with the number of diners and their allergies, and the shopping list is built from what has been ordered.

  • Menus by service
  • Guests choose their dishes from a link
  • Daily service with diners and allergies
  • Shopping list generated from the orders
  • Weekly plan to organise shopping and prep
Diagram: from the link the guest receives to the shopping list.

Housekeeping

Rooms ready, without phone calls or whiteboards

When a guest checks out, their room switches to pending on its own. The team opens it on their phone, ticks off the checklist (linen, towels, amenities…), uploads photos as proof and marks it ready. Everyone can see the status of every room.

  • Today’s service: departures and occupied rooms
  • Status board: to clean, in progress, awaiting sign-off, ready
  • Linen change reminders
  • Checklists and photos as proof
  • Built to be used from a phone
Housekeeping board by status: to clean, in progress, awaiting sign-off and ready.
The housekeeping screen on a mobile phone, with the rooms waiting to be cleaned.

Maintenance

Every fault, from report to repair

Housekeeping or reception reports the problem with its location, a description and a photo; maintenance fixes it and uploads proof of the repair. Each issue moves across the board and is only closed once signed off. Costs are logged against each issue and added up in one place, next to your stock.

  • Issues with photo, location and priority
  • Board: open, assigned, in progress and resolved
  • Closed only after sign-off, with a history that is never deleted
  • Costs per issue and per unit
  • Stock and suppliers
Diagram of the issues board, with photo proof at every step.

CRM / Guests

Know who books with you, and who comes back

Every enquiry and every booking creates a guest record showing where it came from. Move them through a pipeline from enquiry to paid booking, recognise your VIPs and repeat guests, and import your reviews to publish them on your website.

  • Guest records with their source
  • Booking pipeline on a board
  • Get in touch by WhatsApp, phone or email
  • VIP guests by loyalty tier
  • Reviews: import them and publish them on your website
Guest CRM board, with each person at their stage of the booking pipeline.

Marketing

Set prices and campaigns with data

See what the competition charges before you touch your own rates, measure which channel each booking comes from and what it really earns you, and give guests who found you on a portal a reason to book direct next time. Newsletters, packages and campaigns in the same place.

  • Market study with competitors’ prices
  • Acquisition analytics by channel and campaign
  • ROI by channel: revenue, commission and net
  • Win back guests who came through a portal
  • Newsletters, packages and campaigns
Guests who came through a portal and the personal discount offered for their next direct booking.

Social media

Your content, planned and measured

A content studio for each social network with ideas, copy and a weekly plan of what to post and when, plus a calendar to keep it organised. Manage collaborations with influencers and affiliates, each with their own code and tracking link.

  • Instagram, TikTok, Facebook, LinkedIn and YouTube
  • Ideas and copy for every post
  • Content calendar
  • Influencers and affiliates with their own code
Content studio for each social network with the recommended days and times to post.

Website

Your website takes bookings with no commission

Your property’s own website with its own booking engine: guests check availability and price and book with you, with no portal in between. You edit it with a visual editor that previews desktop, tablet and mobile, in up to seven languages and ready for search engines.

  • Direct booking engine, no commission per booking
  • Visual editor with desktop, tablet and mobile preview
  • Up to seven languages
  • Search-engine ready (SEO)
  • Your reviews published on your own website
Visual website editor with the live preview and the desktop, tablet and mobile buttons.

Finance

Clear accounts, booking by booking

Booking payments flow into your accounts automatically, and any other income and expenses are logged by hand. See what each channel leaves you after commission, and issue invoices with sequential numbering by series, assigned by the server: no gaps, no duplicates.

  • Accounts by financial year, including booking payments
  • Commission and performance by channel
  • Invoices straight from the booking record
  • Sequential numbering by series
  • Log invoices issued elsewhere
Accounts for the financial year: income, expenses, balance and booking payments logged automatically.
  • Commission and channels: amount invoiced, commission and what stays with you for each channel.
    Commission and channels

Administration

Everyone sees what they need to

Add your team with roles and per-section permissions (no access, view or edit), require two-factor authentication by role and check the activity log. Add properties to your account, manage connections and handle your website’s cookies and consents from the same dashboard.

  • Roles with per-section permissions: no access, view or edit
  • Two-factor authentication (2FA) required by role
  • Activity log
  • Multiple properties in one account
  • Website cookies and consents (GDPR)
  • Channel and calendar connections
Roles and permissions matrix by section, with two-factor authentication required by role.

All connected

What ties every module together

Features that don’t live on a single screen: they run through all of them.

  • Channel manager via Beds24

    Booking.com, Airbnb, Expedia and more, connected through Beds24: your availability and rates go out to the portals and their bookings land in your calendar.

  • iCal and Google Calendar

    Import and export iCal calendars with the portals that support them, and sync your bookings with Google Calendar.

  • Pricing engine

    Seasons, minimum stays, extra beds, packages, flash deals and discount codes. The same calculation on your website and in the dashboard.

  • Whole house or by the room

    Sell the whole house or its rooms separately. When a booking comes in, the other option is blocked automatically: no overbooking.

  • Online pre-check-in

    Guests fill in their details from a link before they arrive; reception only has to check them.

  • Guest registration

    Collects the details required by Spain’s Royal Decree 933/2021 and prepares the report in the SES.Hospedajes format, ready for you to upload.

  • Automated emails

    Confirmation, payment details, payment received, pre-arrival and cancellation: each email goes out at the right moment, using your templates.

  • AI assistant

    Helps you write descriptions, social posts and website copy without leaving the dashboard.

  • Multi-property

    Several properties in one account, with each person accessing only their own.

  • Security

    Two-factor authentication, per-section permissions and each client’s data isolated in the database with row-level security.

Shall we look at your property?

Tell us how your property works and we’ll show you the platform with examples from your day-to-day. No commitment.

Book a demo

Or email us at info@anfitrio.es